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Communications Methods
in Distance Education

A presentation at the West Chester University
1999 Resources for the Electronic Classroom Symposium

Paula Edmiston       Georgia Tech Research Institute


See also the hypertext tutorial that was presented at this conference and later incorporated into the Handouts section of this web site.


Introduction

Much has been written about video conferencing and the value of sound in distance education. But to date many people can't afford the equipment to sustain such a bandwidth-intensive interaction. Other methods are available which cost less, yet by using standard Internet protocols that can be supported in any available bandwidth, you can provide an exceptional environment for learning, collaboration, and creativity. Today I'll discuss four low bandwidth methods and illustrate current applications: mailing lists, webboards, talkers and moos.

Mailing lists and webboards are asynchronous approaches to communication. Aasynchronous communication doesn't happenin "real time". Instead a message is posted and the author may then go offline. Readers of the message may receive and read the post immediately, or some time later. Usually the author and reader are not online at the same time (but on occasion, when the author and reader are online simultaneously, this type of communication can occur so responsively as to be synchronous. They don't support real-time interaction but do provide an approach that encourages more thoughtful interaction. Messages are posted which may or may not solicit response.

Moos and talkers, based in the telnet protocol, do provide a synchronous connection for real time interaction, as well as providing an environment for creativity and building upon lessons learned.

Mailing Lists and Webboards

These are the asynchronous approaches to communication. The messages exist on their own, perhaps not read until the author is long offline. Since the postings are not meant to be responded to in real time, time is on side of the author.


Mailing Lists

I think most people are familiar with the concept of mailing lists. The great advantage is that the messages come right to your mail box. You don't have to expend any effort other than to check your mail. Lists are a great tool for sending out class announcements, assignments, changes to schedules and the syllabus. They are very useful as a forum for troubleshooting. If a student is having difficulty with an assignment or new concept, she can post her question to a class list and the teacher or, even better, another student can respond with an answer. Mailing lists can be a terrific medium to encourage collaboration among students.

It's possible to archive mailing lists, providing a record of the discussions, both for research purposes and for grading student participation. This archive of explore-net, a mailing list for an Internet class, illustrates the versatility of the Hypermail Program. You can arrange the posts by subject, in order to follow the flow of discussion, or by author, allowing one to track the participation of individual students.

Yahoo [TM] links a large collection of mailing list software. The Usenet FAQ on mailing lists discusses a wide variety of list programs to help you select the right one. Hypermail is freely available at the Hypermail Development Center.


Webboards

Webboards are similar to mailing lists in that people post messages that are readable by many, and replies can be posted, even threaded. A threaded archive sows the relationship between an original post and the replies made to that specific post. The primary difference is that, like Usenet, the messages do not come to a person's mail box; the person must go to the board. This can be an ideal arrangement if the intended audience has unstable email access, but dependable Internet access, or if you want the posts to be immediately available to people "outside" of membership in a closer group such as a mailing list.

Dr. Treadwell, here at WCUPA runs a series of webboards for his collaborative psychology class. You can see the messages are threaded, and using an administrative script, the professor can arrange the posts by student name.

This webboard script is available from Matt's Script Archives.


Talkers and Moos


Talker sites and Moos are environments that support synchronous, real time interaction. Both allow people to connect simultaneously and to carry on conversations by typing at the keyboard.

Moos and talker sites are generally accessed via telnet, an Internet protocol. If you're on a Mac, I recommend Better Telnet. For a Windows machine, try Netterm. Lately I've been enjoying a program called Pueblo which enhances the telnet experience (Windows only).


Moos

MOO has been given a variety of definitions and I favor multi-user object oriented. Multi-user, because many people can connect at once. Object oriented, because of the type of programming you can do there. Programming is not required, but in this type of environment it can enhance the learning process, both from the teacher's point of view, and the students.

There are many educational moos, the best developed is Diversity University Moo. ith only a few moo commands you can find your way around the mooscape. Here are some of the most impressive projects underway at DU moo.

Telnet into DU Moo telnet moo.du.org 7777

The Rainforest @go #8134
A biology project illustrating the fauna and flora of ainforest.
The Poetry Cube @go #17499
The poetry cube has four levels and four rooms on each level and the poems are woven in amongst the levels.
DMC's Elementary Education Classroom @go #18764
The current class is on dinosaurs.


Talkers

Traditionally, talker sites have been built for recreational purposes. But their simple command structure makes them ideal for discussion and office hours. Talkers are an environment built for pure communication. Athenaeum was built to support the Internet and other computer classes I taught at UNC-Asheville and Warren Wilson College. It's based on N.U.T.s code, slightly modified by me. I have added rooms for other professors, including your own Dr. Tom Treadwell of the Psychology Department. There are a series of rooms for Alan Sondheim's communication and writing classes that he's teaching as a virtual artist in residence at a UK university.


1994 - 2008 Paula Edmiston

http://theflyingcat.com/present/wcupa99.html
Last Edited: 17 Dec 07